Who we are
DigiScapes (“we”, “us”) is a web design and development studio based in Pakistan, working with clients worldwide, including in Australia. This policy applies to thedigiscapes.com and to enquiries you make with us.
Information we collect
We collect information you give us directly, such as when you:
- Book a call through our scheduling tool (Calendly): your name, email address, website, project type, budget range, timeline, phone or WhatsApp number and anything else you choose to share.
- Email or message us: your contact details and the content of your message.
We also collect some information automatically when you visit our website:
- Usage and device information such as pages visited, links clicked, approximate location, browser and device type, collected through analytics and advertising tools (see below).
- Technical logs kept by our hosting and security provider to keep the site fast and secure.
How we use your information
- To respond to enquiries, run strategy calls and prepare proposals.
- To deliver and support the projects you engage us for.
- To understand how our website is used and improve it.
- To measure and improve our advertising, including showing relevant ads to people who have visited our site.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
Analytics, advertising and cookies
Our website uses cookies and similar technologies. Depending on your choices and location, these may include:
- Google Tag Manager, which loads and manages the tools below.
- Google Analytics, to understand how visitors use the site.
- Meta Pixel (Facebook and Instagram), to measure our ads and show relevant ads to people who have visited our site.
You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings.
Who we share information with
We share information only with service providers that help us run our business, including:
- Calendly (call scheduling) and Google (calendar and video calls)
- Cloudflare (website hosting, security and media storage)
- Our email provider
- Google and Meta (analytics and advertising, as described above)
These providers may process information outside your country, including in the United States. We may also disclose information where required by law.
How long we keep it
We keep enquiry and client information for as long as needed to provide our services and meet legal obligations, then delete or anonymise it.
Your rights
You can ask to access, correct or delete the personal information we hold about you, or ask us to stop using it for marketing. If you are in Australia, you have rights under the Australian Privacy Principles; if you are in the EU or UK, you have rights under the GDPR. To make a request, email us at [email protected].
Security
We use reputable providers and reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it last changed.
Contact us
Questions about privacy? Email [email protected].